Right of Withdrawal / Model Withdrawal Form

Withdrawal

Right of Withdrawal

Model Withdrawal Form

 

Right of Withdrawal (Download as PDF)

Withdrawal

Withdrawal

You have the right to withdraw from this agreement within fourteen days without stating a reason. The period of revocation is fourteen days from the date on which the goods were accepted by you or by a third person appointed by you, who is not the carrier.

In order to exercise your right of revocation, you must notify us – heddier electronic GmbH, Raiffeisenstr. 24, 48734 Reken, Germany, tel.: +49 (0)2864/95178-0, fax: +49 (0)2864/95178-28, e-mail: info@heddier.com - accordingly in an unequivocal statement (e.g. letter sent by post, telefax or e-mail) of your decision to withdraw from the agreement. You may use the attached sample revocation form for this purpose, however this is not mandatory.

Sending notification of your intention to exercise your right of revocation prior to expiry of the period of revocation shall be sufficient to comply with the period of revocation.

Consequences of revocation
If you withdraw from this agreement, we shall refund all payments that we have received from you, including delivery costs (with the exception of additional costs that arise if you have selected a form of delivery other than the cheapest form of standard delivery offered by us) without undue delay and within fourteen days at the latest from the date on which we received the notice of revocation. For this refund we use the same method of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.

We may refuse the refund until the goods have been returned to us or until such time as you have provided evidence that you have returned the goods, whichever is the earlier case.

You must return or hand over the goods to us without undue delay and, at all events, within fourteen days at the latest from the date on which you notified us of your withdrawal from the agreement. The deadline shall be deemed to have been complied with if the goods are dispatched prior to expiry of the deadline.

The immediate costs of returning the goods shall be borne by you.

You shall only be required to compensate any loss of value if said loss of value can be attributed to any unnecessary handling of the goods for the purpose of testing the condition, properties and functionality of said goods.



Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not exist for contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer. This applies in particular to deliveries with pre-fabricated cabling, systems deviating from the standard with different cable lengths or changed colors and special coatings. Software developments and adjustments are excluded from the revocation.

The right of withdrawal expires prematurely for contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

General information

1) Please avoid damage and contamination of the goods. If possible, please send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport damage with suitable packaging.
2) Please do not send the goods back to us freight collect.
3) Please note that the aforementioned paragraphs 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

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B. Withdrawal form
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If you want to cancel the contract, please fill out this form and send it back.

On
heddier electronic GmbH
Raiffeisenstrasse 24
48734 Reken
Germany

Fax: +49 (0) 2864 95 178-28
Email: info@heddier.com

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

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Ordered on (*) ____________ / received on (*) __________________

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Name of the consumer (s)

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Address of the consumer (s)

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Signature of the consumer (s) (only for notification on paper)

_________________________
date
(*) Delete where inapplicable

 




Model Withdrawal Form

Our model withdrawal form as PDF document: DOWNLOAD
Our online model withdrawal form: ONLINE-FORM


To open the downloadable PDF-files, you need an additional program such as the Adobe Acrobat Reader, which you can download online for free. The current version of the Adobe Acrobat Reader you can find here.